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Lotus Notes Domino Software
Our Lotus Notes Domino software applications for business automate and streamline processes within business functions and provides tools for information sharing. The Lotus Notes Domino applications are; Sales and Marketing, Customer Service, Office Administration, Timesheets and IT Helpdesk.
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The Lotus Notes applications are sensibly priced, easy to implement, user-friendly and deliver measurable business benefits. They also offer flexibility as the Lotus software will work as stand alone modules or they can be integrated as required. Each Lotus Notes module contains custom fields and user led configuration, but we can also develop bespoke elements as required.
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Lotus Notes CRM:Sales and Marketing
Manage all sales leads, prospects and clients and automate your sales force, with tools for contact and lead management, correspondence creation, document management, forecasting, opportunity tracking and task management.
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Lotus Notes Service Desk: Customer Service
Provide your Customer Service team with the tools to maintain the highest levels of service and customer satisfaction. Manage and delegate calls effectively, maintain SLA's, follow best practice solutions and consolidate knowledge with centralised knowledge bases.
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Lotus Notes Office Administration
Reduce the amount of time and effort needed to manage your office administration with automated systems for personnel / HR management, holidays, sickness, timesheets, expenses and purchase orders.
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Lotus Notes IT Support: HelpDesk & Call Logging
Provide your IT support team with the tools to deliver quality technical support, manage assets and contracts effectively and maintain high levels of service to users, technicians, and external support companies.
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Lotus Notes Timesheets software
Automate the key elements of timesheets, facilitating accurate billing, reducing administration and associated costs. Improve the speed, visibility and reliability of the timesheet approval process.
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