IBM Lotus Sametime - Instant Messaging, Web Conferencing and Realtime Collaboration.

IBM Lotus Sametime, with over 11 million users, is the market leading Instant Messaging and Web Conferencing solution for business. Sametime offers chat, webmeetings, screensharing presence awareness and since Sametime 7.5, a massive improvement in inteface, new architecture based on eclipse and an open platform for your own development of additional add-ons.

IBM Lotus Sametime is aimed at organisations that wish to improve communications, save time, cost and cycle times. Additionally Sametime is a tool to help companies to connect their workers, or even partners, suppliers and sub-contractors together, where ever they may be working.

Business benefits of Instant Messaging and Web Conferencing:

• Significantly reduce travel time and cost. Lotus Sametime allows instant communications and screen sharing to reduce the need to travel. Many argue that these days, this is a quality of life improvement also!
• IBM Lotus Sametime helps to reduce costs of phone calls, using the Sametime Connect client. It allows both voice and instant messaging conversations over your data networks. Lotus Sametime enables inter-office and remote workers to communicate effectively, quickly and efficiently.
• Lotus Sametime Screen / Application-sharing allows many people to view the same screen, presentation or whiteboard, which improves communication, understanding and also, when used for IT support...more effective technical support.
• Reduce response and cycle times, through quicker, direct communication. Many companies with multiple locations use Sametime to reduce time to contact the right people quickly. Perhaps to get answers to customer queries, which in turn improves customer service.
• Lotus Sametime allows you to initiate chats or meetings directly from within applications and documents, to enable instant collaboration.
• Lotus Sametime will allow you to distribute information to your suppliers, customers and partners through on-line meetings. Additionally Sametime will enable you to securely connect (subject to some technical details) with their respective instant messaging communities. The Sametime connect client since 7.5 has the concept of communities, to connect people across companies, maximising your people and knowledge networks.
• Customize and embed. Extending the capabilities and reach of Instant Messaging and Web Conferencing is easy for a broad range of developers because Instant Messaging supports the tools needed to integrate with Web-based and Windows-based applications.
• Make the best use of technology. With IBM Lotus Sametime, users have a tool that integrates well with the business tools they use to be productive, including Lotus Notes, Lotus Quickplace, mobile phones and wireless PDAs.
• Security and privacy. As Sametime is a corporate, managed and secure environment, you need to worry less about unauthorised chat systems, that can carry potentially dangerous content into your company from the outside world.
• Additionaly features such as encrypted and password protected meetings help keep data and communications private.

Lotus Instant Messaging and Web Conferencing provides the flexible, efficient, and instantaneous workforce communication tools that today's marketplace demands.