These days IT is no longer a luxury but a mandatory requirement to ensure your company is efficient in the modern business world. As a small to medium sized company we don’t have the internal resources to ensure our systems are kept up to date and more importantly are reliable.
We therefore looked at out sourcing our IT support to an external company that were competent, fast to respond, reliable and cost effective, I’m very pleased to say that Basic Business Systems Ltd tick all of those boxes and more.
After more than 5 years working with the Basic team they have always proved to be professional in their approach and responded swiftly when the need has arisen, I am very happy to have chosen them to support our IT needs and cannot recommend them highly enough.
Services Used: Managed IT Support
Heuft UK Ltd
For a small business operating in the professional services field, it is vital to be able to accurately record the time spent on individual client activities.
Before using Basic's Online Timesheets system, this was managed via a manual spreadsheet, which was not only time consuming but open to potential inputting errors. Now, I can quickly log all activities onto the online system, no matter where I am.
This creates significant efficiencies for me at the end of each month. It has quickly become a valued tool for my business.
Services Used: Basic Online Timesheets
When we approached Basic Business Systems Ltd to take over the support and administration of our Lotus Notes I was impressed from day one.
Being heavily involved in the design structure of our databases back in 1998, I wanted confidence of ability to continue. You guys did that, and I would like to thank you for your tolerance of the different levels of knowledge we had, and for the professionalism shown in the work you do and your attitude to problem solving.
Services Used: IBM Notes & Domino Administration & Support
Advanex Europe Ltd
Basic successfully implemented my IT infrastructure.
They have delivered outstanding ongoing services and solutions to help us to defer any further problems in the future.
Such a fantastic service and exceptional advice at a cost that we could afford.
Services Used: Managed IT Support, Network Design & Installation, Backup & Recovery BTSP
Missing Element Mortgage Services Ltd
The transition to Basic was very smooth and Richard's staff were prepared to go the extra mile to ensure all staff down time was as minimal as possible.
We look forward to a long working relationship with Richard and the team at Basic.
Services Used: Managed IT Support, Network Migration, Backup & Recovery BTSP, BRMM
As a web designer, all my work is done on my PC at home. It also contains family photographs, videos of the kids and various documents my wife needs for work.
If the PC was to fail today, I could go out and replace it for a modest sum of money. No amount of money could replace the memories.
I don't notice the simple program, running in the background. It makes sure that all the data on my PC is stored safely and securely nowhere near my house.
Services Used: Online Backup
The upgrade project for Lotus notes 8.5 is completed, I would like to say thanks for the professional support and help from your company, it was a great experience to work with Mark. Hope to do more business in future for any Notes related project.
Services Used: IBM Notes & Domino Upgrade & Administration
Basic IT have given me real peace of mind by delivering secure cloud-based data back-up for my company Arch Communications. It's all automated so it's very easy - and at a very reasonable cost too. I definitely recommend this service to others.
Services Used: Online Backup
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