In control of your customer information
Contact Management is central to effective customer relationship management and provides your sales force with the tools to manage and share all your customer contact data in a central secure area.
Our integrated IBM Notes CRM software puts you and your team in control.
- Store very detailed information on contacts and companies.
- Store all correspondence history, e-mail, letters, faxes, telephone conversations.
- Store contact preferences, such as call-back reminders and product interests.
- Classify and search on contacts by type, such as by interest or purchasing power.
- View contacts in many different ways such as by Company, Account Manager, Region etc.
- Manage the contact cycle effectively, from initial marketing, to prospect, to customer.
- Collaborate with the team or company to share customer information quickly and easily.
- Domino replication allows field Sales Reps to work seamlessly using our web browser XPage version.
Arrange a demo
See the Lotus Notes software for yourself
See the XPage version
Adds the ability to work from anywhere